Laboratory & CSSD
Atlas Medical is dedicated to equipping laboratories with cutting-edge instruments for accurate diagnostic testing and research.
Laboratory & CSSD
Laboratories and Central Sterile Supply Departments (CSSD) are crucial components of healthcare facilities. Atlas Medical is dedicated to equipping laboratories with cutting-edge instruments for accurate diagnostic testing and research.
Our laboratory portfolio includes a wide range of diagnostic instruments, such as hematology analyzers, chemistry analyzers, immunoassay systems, and point-of-care testing devices. These state-of-the-art tools enable healthcare professionals to obtain accurate and timely diagnostic results, supporting efficient patient management.
Central Sterile Supply Departments (CSSD) play a critical role in ensuring the proper sterilization and preparation of medical equipment to prevent infections and ensure patient safety. Atlas Medical provides CSSD solutions, including sterilizers, ultrasonic cleaners, and surgical instrument sets, to support efficient and reliable sterilization processes.
Why Atlas Medical?
Customer-Centric Service Excellence: Putting Your Satisfaction First
Installation Support
- Certified Installers for Installation and Handing Over.
- Dedicated Team (BIG IRONS) for Smooth Installation.
- Trained Resources Ensuring Hassle-free Setup.
- Application Support to Optimize Equipment Performance.
Remote Service/Connections:
- Improved Connectivity and Reachability for Better Remote Support.
- Deploy Dedicated FSE’s for Key Customers and Locations.
- Faster Response and Quicker Solutions to Remote Issues.
Call Management:
- Dedicated Team to Respond to Customer Calls Routed via Philips.
- Efficient Assignment of FSE’s Based on Specific Needs.
- Real-time Updates on Parts Status.
- Seamless Call Closure Ensuring Comprehensive Resolutions.
Personalized Service:
- Tailored Services Meeting Individual Customer Expectations.
Customer Satisfaction:
- Services Delivered as Per Customer Expectations.
- Proactive Updates on Parts and System Uptime.
- Continuous Monitoring of NPS (Net Promoter Score).
Get in touch
Contact us today to discuss your needs. We will work with you to find a creative solution that suits your business.