Neonatology

Atlas Medical recognizes the delicate nature of neonatal care and offers a range of specialized neonatology equipment and supplies.

Neonatology

Neonatology is a specialized branch of pediatrics that focuses on the medical care of newborn infants, especially those born prematurely or with medical complications. Atlas Medical recognizes the delicate nature of neonatal care and offers a range of specialized neonatology equipment and supplies.

Our neonatology portfolio includes infant warmers to maintain a stable body temperature, incubators to provide a controlled environment for premature babies, phototherapy units for jaundice treatment, and advanced respiratory support devices.

The neonatal period is critical for a baby’s growth and development, and our equipment is designed to create a nurturing and safe environment for newborns. Atlas Medical is dedicated to supporting healthcare providers in their efforts to provide the highest quality care to premature and critically ill infants.

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Why Atlas Medical?

Customer-Centric Service Excellence: Putting Your Satisfaction First

Installation Support
  • Certified Installers for Installation and Handing Over.
  • Dedicated Team (BIG IRONS) for Smooth Installation.
  • Trained Resources Ensuring Hassle-free Setup.
  • Application Support to Optimize Equipment Performance.
Remote Service/Connections:
  • Improved Connectivity and Reachability for Better Remote Support.
  • Deploy Dedicated FSE’s for Key Customers and Locations.
  • Faster Response and Quicker Solutions to Remote Issues.
Call Management:
  • Dedicated Team to Respond to Customer Calls Routed via Philips.
  • Efficient Assignment of FSE’s Based on Specific Needs.
  • Real-time Updates on Parts Status.
  • Seamless Call Closure Ensuring Comprehensive Resolutions.
Personalized Service:
  • Tailored Services Meeting Individual Customer Expectations.
Customer Satisfaction:
  • Services Delivered as Per Customer Expectations.
  • Proactive Updates on Parts and System Uptime.
  • Continuous Monitoring of NPS (Net Promoter Score).

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Contact us today to discuss your needs. We will work with you to find a creative solution that suits your business.

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